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KMS encryption

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Hello

I’m using KMS encryption for my backup. Everything is configured fine but The backup failed with an error “Encryption unavailable for an ENCR_mypool”

I found out that I have to change encryption method on my IBM library  to Application-Mangled Encryption

I’m wondering if  there is  any requirements or impact on my enviroment after I change it to Application-Mangled Encryption

Thanks

 
1393328819

Copy job copied all jobs instead of last one

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I have Backup Exec 2012 SP3 running on Windows Server 2008 R2 backing up a few VMs from an ESXi host on a D2D2T backup plan with weekly full and daily incremental backups to deduplication store, linked copy jobs to a LTO tape library, and a monthly copy job of the last full tape backup to a standalone drive for off-site storage.

Last week I modified that job, removing one of the VMs. Today I find the monthly off-site copy has five times the size of the last weekly full it should be a copy of, and consequently did not fit onto the intended tape. Looking in the job log I see it has copied the last four full backups instead of just the last one as I requested.

What might have caused that misbehaviour and how can I avoid that in the future?

Thanks,
Tilman

 

Java bundled with 7601 and X using say Xming suffers from major bug

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Hi All

As per title theres an issue using jnbSA on Solaris and X display back to Windows whereby you cant set focus on a text widget, thus you cant enter any text into that widget. Makes configuring Oracle policies via that route somewhat impossible.

It is covered here, to a degree at least

http://bugs.java.com/bugdatabase/view_bug.do?bug_id=7029051

Just wondering about how to go about replacing/switching Java in a safe manner . It worked fine on the previous release, 7.5.0.4.

Ive not yet looked a the jnbSA script in detail, but it is a script... so scope for a bit of hacking.

I've not seen anything doing a search and will log a call to get the formal / approved solution from Symantec in due course if nothing surfaces here.

 

I have this ver installed

myhost% java -version
java version "1.5.0_24"
 

but the interface uses this bundled in:

java version "1.7.0_25"
Java(TM) SE Runtime Environment (build 1.7.0_25-b15)
Java HotSpot(TM) 64-Bit Server VM (build 23.25-b01, mixed mode)
 

Thanks,Jim

Is BE 2012 with SP3 now stable & efficient in general ? Feedback needed please

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Hello,

I am currently using BE 2010 R3 SP4, with HP LTO5 & remote agents for Windows 2003/2008 and VSphere 4.1 with NBD transport

I would like to know if it is now worth upgrading to BE 2012 SP3 or wait for a next major release ? I remember there had been many problems with reliability, speed, performance at the launch of BE 2012.

So I would be glad to have your feedback about it please

Thanks

 

 

 

Backup Exec with Oracle RAC 11g

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Hello,

Any idea about this error and how can I resolve it ?

I have BE 2012 SP3 and windows 2008 R2 SP1 and I need to backup Oracle RAC on windows 2008 server.

thanks

 

Le script de la base de données a renvoyé une erreur. Pour plus d'informations, dans les journaux des travaux, reportez-vous à la section de sortie du script de la base de données.
Sortie RMAN
Recovery Manager: Release 11.2.0.4.0 - Production on Tue Feb 18 16:47:16 2014

Copyright (c) 1982, 2011, Oracle and/or its affiliates.  All rights reserved.

 
connected to target database: DBOCT (DBID=631434509)

 
 
 # -----------------------------------------------------------------
 # RMAN command section
 # -----------------------------------------------------------------
 
 RUN {
 ALLOCATE CHANNEL ch0
     TYPE 'SBT_TAPE';
 SEND 'BSA_SERVICE_HOST=172.20.53.210,NBBSA_TOTAL_STREAMS=1,NBBSA_JOB_COOKIE={C51D77C9-4954-405D-9AF0-97B251F41C72},NBBSA_DB_DEVICE_NAME=Oracle-Win::\\RAC-DBOCT-631434509\DBOCT';
 BACKUP
     FULL
     FORMAT 'BE_U'
     TABLESPACE
         'OCT' FORCE;
 
 RELEASE CHANNEL ch0;
 }
using target database control file instead of recovery catalog
allocated channel: ch0
channel ch0: SID=739 instance=dboct2 device type=SBT_TAPE
channel ch0: Symantec/BackupExec/1.1.0

sent command to channel: ch0

Starting backup at 18-FEB-14
channel ch0: starting full datafile backup set
channel ch0: specifying datafile(s) in backup set
input datafile file number=00007 name=+DGDATA/dboct/datafile/oct.282.831899057
input datafile file number=00008 name=+DGDATA/dboct/datafile/oct.283.831899073
channel ch0: starting piece 1 at 18-FEB-14
released channel: ch0
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of backup command on ch0 channel at 02/18/2014 16:47:21
ORA-19506: echec de creation du fichier sequentiel, nom="BE_6mp0uo0o_1_1", parms=""
ORA-27028: skgfqcre : sbtbackup a renvoye une erreur
ORA-19511: Erreur recue de la couche de gestionnaire de supports, texte du message d'erreur :

 EXIT

Recovery Manager complete.

Périphériques acquis : 1 Flux de données utilisés : 0

Etat de fin du travail
Fin du travail : mardi 18 février 2014 à 16:45:18
Etat de fin : Echec
Erreur finale : 0xe0000340 - Le script de la base de données a renvoyé une erreur. Pour plus d'informations, dans les journaux des travaux, reportez-vous à la section de sortie du script de la base de données.
Catégorie d'erreur finale : Erreurs des ressources

 

NetBackup Environment Minitoring Script

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I am having 10 Master server installed in Linux, Solaris and Windows, and have monitoring tasks of all those master servers in every 8 hours. And to be honest it’s very difficult to monitor all parameters in every master by logging in. So seeking help from you to make some automation on that so a script can do the Jobs on behalf of me. I am sending the monitoring parameters to get help

  • Master servers NBU services status ( Admin GUI)
  • Master Server backup jobs queue status  ( is it Normal/Specify jobs count)
  • Master servers long running jobs status
  • Bulk backup jobs failures with Error codes (more than 5 failures with Same Error Code)
  • All Masters Java console Functionality ( Polios, Media manager, Volume Pools & Activity Monitor Tabs)
  • Scratch tape  Counts (In all the master Scratch pool )
  • Tape drives status (Check in Media Manger GUI / Tape drives alert Mails)
  • Dedup Master Disk Pools Status  ( From GUI & Disk pool status alerts Mail)
  • Media server status ( Manual check In Devises manger GUI)
  • All physical library status  (Library Web  Console)
  • Critical Alert mail, is acknowledged them( yes /no) and action taken
  • "Enterprise Vault - Disk space ( correct actions taken in accordance of disk size) , Services checks on Media servers (actions taken if any) , Drives status (actions taken if any),
  • Backups checks , Backups count in last xxx hrs  "
  • Network Issues
  • Consecutive backup failures from 3 days or more

How to cancel jobs waiting for a tape

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I have Backup Exec 2012 SP3 running on Windows Server 2008 R2 backing up several servers on a D2D2T backup plan with weekly full and daily incremental backups to deduplication store and linked copy jobs to a LTO tape library. Right now, because of problems during the last weekend, the last weekly copies to tape haven't completed yet. Consequently, all the daily copy jobs from last night are sitting with job status "Ready; No inactive devices available". This is inconvenient because it prevents me from looking at those jobs' settings, let alone modify them. Is there a way to cancel these jobs before they get a device?

Thanks,
Tilman

Netbackup 7.0 backup is happening throuh LAN for a media server

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Hi!

Netbackup 7.0 is happening through LAN for a Solaris server. I want it to run on SAN.

Master server is Redhat Linux 5.5. Client server is a media server Solaris 10. Tandberg (HP) Tape drive is connected through FC on master server. Backup client is zoned with Tape drive. Backup device is detected in Solaris OS, checked with cfgadm -al. But, it is not showed in Netbackup interface. Will post if any other info needed.

Thanks.

1393331879

Oracle backup without using RMAN

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hi All,

 

i have my customer who is using Oracle 10g on AIX and as per there statement they are not using RMAN in there environment, so i want to know is there any other way to backup oracle DB using Netbackup??

Environment:

NBU 7.6.0.1 Server on windows 2008

Oracle Client on AIX

 

 

1393335601

hello house,How can i do a

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hello house,

How can i do a manual backup to tape with semantec backup exec 2010

9849871

Symantec Central Admin....

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Hi,

After long time back I am back.......smiley

Ok comming straight to the topic...

I have the following details:-

1. BE 2012 SP1 on MS Windows 2008 R2.

2. Tape Library (4 nos. of FC drive).

3. SAN switch (2 nos.).

4. SAN Storage.

5. LUN are mounted in different servers(7-8 nos. of servers) from the storage. These LUN are taken backup.

 

Now, we are currently taking LAN based backup from all these server to tape library.

Speed..defently a issue. As data size are around 1 TB apprx. on each server and thses data need to be backed up every day (Full backup).

Which defently a big deal for us.

Now, we are upgrading to Enterprise License.

And planning to install the media server on each server so that we can put the data directly to the tapes.

I have check the below link for my further referance:-

http://www.symantec.com/docs/HOWTO23028 (How CASO works)

http://www.symantec.com/docs/HOWTO23023   (Installation of CASO)

http://www.symantec.com/docs/TECH43297 (Diagram and working of CASO)

http://www.symantec.com/docs/HOWTO21788 (Best Practices)

Is there any best practrices experiance and thing need to be checked or any other pre-requisists.

Please, provide me the ways ...

And please let me know the linkf from where I can download the software.

Any case studies...

Thanks

NBU Windows 2012 Client & WinSxS directory...

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Hi,

a customer told me about the amount of data on his Win2012 server where NBU client 7.5.0.7 was freshly installed. After the first full I noticed that there are around 14 GB missing... We found out that the saved directory /Windows/WinSxS is empty in the backup image. Ok, these are kind of hard links but the directory is rather empty in the backup image. So... is it a feature or a bug? What is the trick to save the WinSxS directory or should it be left out?

The server is running Solaris 10 with NBU 7.1...

Another question: the customer cannot list the backed up files with his NBU-client using the GUI. The message in the log-file tells:

"/usr/openv/netbackup/db/error/log_1393282800:1393339210 1 32 16 hellboy 0 0 0 frankfurt bpdbm requestor frankfurt is not a valid server for query 223"

 

hellboy is our backup server, frankfurt is the client... so i think the error exists because of the version mix??? ( server still 7.1, client 7.5.0.7 )

Thanks in advance, 

Andreas

 

 

Tape Drive is Going To Offline Mode

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Hello Experts,

We are using NBU 7.0, on Master and Media.

OS:-Windows:2008 R2 Standars

 

We have upgrade the Tape library firmware version to BlueScale 12.6.3 and drivers firmware version to D8D5. We can see the driver firmware version D8D5 in Tap library console but in Symantec Netbackup console it still showing older version C7RD. After the firmware upgrade IE11 Tape library drives going offline frequently, and we are working with Hardware vendor to fix, is there any requirement to Log a Case with Symantec regarding the same?

BE 2012: Sharepoint Agent GRT backup fails with Final error: 0xe0001602 - Access is denied (SharePoint backup).

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Hello Team,

I have found on backup exec 2012 backup of Sharepoint gets failed with error "0xe0001602 - Access is denied (SharePoint backup)."

If i perform Without GRT backup then it gets completed successfully.

 

But GRT enabled backup gets failed for sharepoint.

As per below symantec article this issue has resolved after installing Backup Exec 2012 Rev 1798 Service Pack 3.

Refer:-   http://www.symantec.com/docs/TECH210073

But even after service pack 3 installation also GRT enabled backup job for sharepoint is getting failed. Whats to do next????

 

Regards,

Santosh Pawar.

 

Backup Exec 2010 R3 - Tapes not overwritable?

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Hi,

a customer is using 2 sets of tapes.
1 set is used for 1 week.
The next week the set is changed.

Eventually 1 of the sets will get full. (+- after 4 weeks)
So we have a 3rd set which we then erase, which holds data from 4 week ago.
Then we assign those blank tapes to the same media set.

This has always worked, however not today :(
For some reason the blank media, assigned to the same media set, is not overwritable and thus, the backup fails after 1 tape is full ?

Screenshot:

http://i58.tinypic.com/rvle7t.jpg

I've ran the backup last night, but it was queued because the first tape was full...
As you can see, the other tapes, are set to 'overwritable', and they're in the same media set.

Thanks in advance
 


AIR Replication via specific media server

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Hi

At a client we have a large AIR environment and some DB's that are deployed as media servers. When our AIR SLP's do replications between the various DataDomains, it seems to pick a random Media server. in the past we use to use the Media Server override to lock down Media servers. So that the Media server that did the backup would do the restore. Is there anything like that, that we can do with air to ensure the SLP uses a specific media server, or preferably the media server that backed up the date.

restore

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while doing the restore how to search the particular file or folder for restore ?

Restoring diferencial backup

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Hello, 
I'm new in using backup exec 2012. And I have a doubt, I have such a full backup done on Saturday and the differential that is done during the week. 
I wonder how do I restore the differential job (being that the document had changed during the week) I do not find this option in the backup. 
Grateful to anyone who can help me with this "simple" question. 
Thanks for listening!

bpbkar process_file: WRN - /dev/ttyrc is a character special file

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Hi All,
 
I am getting below error during backup of Unix client.
 
Details :
 
Master server OS : Windows2008
Master Server NBU Version : 7.5.0.6
 
NBU Client OS : HP-UX, B.11.31, ia64
NBU Client NBU Version : 6.5
 
Detailed Job Status.
 
2/26/2014 12:15:09 PM - Info nbjm(pid=5740) starting backup job (jobid=171346) for client nbuclient.xxx.com, policy Unix-Temp, schedule Weekly_Full  
2/26/2014 12:15:09 PM - estimated 0 Kbytes needed
2/26/2014 12:15:09 PM - Info nbjm(pid=5740) started backup (backupid=nbuclient.xxx.com_1393413309) job for client nbuclient.xxx.com, policy Unix-Temp, schedule Weekly_Full on storage unit masterserver.xxx.com-storage-unit
2/26/2014 12:15:11 PM - started process bpbrm (744)
2/26/2014 12:15:25 PM - connecting
2/26/2014 12:15:25 PM - mounting 006547
2/26/2014 12:15:28 PM - connected; connect time: 00:00:03
2/26/2014 12:15:29 PM - Warning bpbrm(pid=7048) from client nbuclient.xxx.com: WRN - NetBackup configuration flag IGNORE_XATTR set for backup operation.
2/26/2014 12:16:28 PM - mounted; mount time: 00:01:03
2/26/2014 12:16:34 PM - positioning 006547 to file 36
2/26/2014 12:17:10 PM - positioned 006547; position time: 00:00:36
2/26/2014 12:17:10 PM - begin writing
2/26/2014 12:17:17 PM - Warning bpbrm(pid=7048) from client nbuclient.xxx.com: WRN - /dev/ttyrc is a character special file. Backing up the raw partition.
2/26/2014 12:47:35 PM - end writing; write time: 00:30:25
network connection timed out(41)
 
BPBKAR logs from client "nbuclient.xx.com"
 
12:15:30.192 [28498] <8> bpbkar process_file: WRN - /dev/ttyrc is a character special file. Backing up the raw partition.
14:42:32.129 [28498] <16> bpbkar sighandler: ERR - bpbkar killed by SIGPIPE
14:42:32.133 [28498] <2> bpbkar sighandler: INF - ignoring additional SIGPIPE signals
14:42:32.133 [28498] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 40: network connection broken
14:42:32.133 [28498] <4> bpbkar Exit: INF - EXIT STATUS 40: network connection broken
14:42:32.133 [28498] <2> bpbkar Exit: INF - Close of stdout complete
14:42:32.133 [28498] <4> bpbkar Exit: INF - setenv FINISHED=0
14:46:12.065 [4730] <4> bpbkar main: real locales <C C C C C C>
14:46:12.069 [4730] <4> bpbkar main: standardized locales - lc_messages <C> lc_ctype <C> lc_time <C> lc_collate <C> lc_numeric <C>
14:46:12.078 [4730] <8> bpbkar main: WRN - NetBackup configuration flag IGNORE_XATTR set for backup operation.
 
File exist on the server, and it seems to be a device file.
 
[root@nbuclient:/dev]#
#-> ll | grep -i ttyrc
crw-rw-rw-   2 bin        tty         17 0x00002c Aug 12 2008 ttyrc
 
Previously there were arount 630 hung BPBKAR32 process were running, I had stopped them, now only one BPBKAR32 ran for the job I started.
Assistance would be much appreciated.

URGENT: issue with BAR on Ubuntu 12.0.4 VM

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Hi all,

I have a great issue with a case that our Master Partner opened  for a very important italian customer that has a great NBU install base for both physical and virtual environments. 

Context:

Our customer would like to launch a service for his final customers, consisting in Infrastructure as a Service: they will sell VM, based on Ubuntu 12.0.4 (vCloud 5.1) and different backup service levels, sold at different prices. Operating System MUST be Ubuntu.

One of this service level (the most complete and expensive for final users) will include the Self Backup of the VMs, through the BAR interface on that VMs

NBU version: 7.6.0.1

The issue:

If you try launch BAR, jbpSA for BAR is not working for the client . 

Here the nbj logs have the following error - 

"ServerInterface:setDebugLevel:262144 
BpjavaLoginModule:Setting ServerRequest debug:262144 
BpjavaLoginModule:connectServer:[root][<users_pw>][ubutst][0] 
Connecting to vnetd service over PBX port = 1556 
ServerInterface:Logon:Exception encountered null 
ServerInterface:Logon - Initial host:null, Current host:ubutst, PBX port:1556 
Can not connect to the NB-Java authentication service on ubutst on port 1556. Exception:" 

From Software Compatibility list it seems that Ubuntu is supported (see please page 13 at http://www.symantec.com/business/support/index?page=content&id=TECH76648), but we found that Client support is guaranteed while BAR not.

 

What we tried:

Nevertheless our partner asked Support to see if it was possible to force the jbpSA to use 13722 port and vnetd (after configuring bpjava-msvc - 13722 port - Xinetd services) instead of PBX (by modifying the nbj.conf for example): Support replied to try to remove in nbj.conf file the line PBX_PORT=1556  and leaving only VNETD_PORT=13724. We tried but we have another error: 520: invalid value for NB-java configuration option PBX_PORT:NULL.

Support finally replied that as BAR GUI is not supported on UBUNTU, we don’t have any other chances…

Do you have any suggestion or workaround on this? I believe there is something real “stupid” to be configured, because GUI works if we point, for example, Master or another client…so there is something on the internal authentication that doesn’t work with PBX. If you never faced this kind of issues, is there any PM that can help us by interfacing Engineering?

Without BAR GUI on Ubuntu our customer will not be ready to launch this service thus impacting his revenues…

Please let me know and many thanks in advance for your collaboration.

If you need any other info please send me private email.

Best regards,

Fabio Giorgio

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